Remote Learning Guide & IT Support (February 2023)

Students will be supported remotely through our Virtual Learning Environment (VLE) called ‘Firefly’. There is a student app for iOS and Android and we suggest this is used to enable students to  access all work set. The app can also be used on an iPAD. (Scroll down to see instructions for the Firefly app).

If you do not wish to use the app, you can still access the VLE via the link via https://williamhoward.fireflycloud.net.

In the login box, click on the ‘Staff & Students’ heading – DO NOT enter your email address or username and assword in the Cloud Users section:

You will be directed to log in via Office 365. Students then use their usual school email and password to access the platform:


Firefly Student App

There is a student app for iOS and Android and we suggest this is used to enable students to keep track and access all work set. The app can also be used on an iPAD. You can also access the VLE via the link on our website. Students use their usual school password to access the platform.

The school code required is: WILLIAMHOWARD

This link will give further information about how to use the app: https://helpcentre.fireflylearning.com/students/app/ios/getting-started/quick-tour


Completing Work

Students will receive lesson instructions and tasks via their Tasks section on the VLE

Marking tasks as done – This is how to let the teacher know that work has been completed.


IT Support

We are offering a support service to students who are unable to access their school resources. We will be able to help with login issues for the VLE and Office365, as well as guidance on how to download Office365.

For support, please email studentitsupport@cumbriaeducationtrust.org and a technician will contact you as soon as they can. Please provide as much information as you can in your email, including your login name, and screenshots if possible. DO NOT INCLUDE YOUR PASSWORD.

Please bear in mind we will be prioritising helpdesk requests, and cannot offer support for issues with home computers. We will also need to validate your identity before we can reset passwords.

Office365 – CET Secondary students are entitled to a copy of Microsoft Office365 for use on their home computers, tablets and phones. Instructions on how to access and install the software can be found here: https://support.office.com/en-gb/article/download-and-install-or-reinstall-office-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

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