In Catchment

If you live within the catchment area for WHS, all school transport queries should be directed to the Cumberland Council School Transport Team:

Tel: 01228 226428 or 0333 240 6965    Email: school.transport@cumbria.gov.uk

https://www.cumberland.gov.uk/schools-and-education/school-transport provides information on the Council’s transport policy and how to apply for it.

If a student lives within the catchment area and needs a temporary or replacement bus pass, you must contact the Council’s Transport Team as WHS Finance are unable to assist.

Behaviour on School Transport

In Catchment – Post 16 Transport

Cumberland Council transport support

Transport within the school’s catchment area is organised by Cumberland Council. For students entering Sixth Form, Cumberland Council operates a Spare Seat Scheme. This offers any spare seats on catchment routes to Sixth Form students. However there is no guarantee given by the council that a seat will be available.

Cumberland Council have recently amended the application process. For the forthcoming academic year (2025-26), Cumberland Council request that all parents/carers of Post-16 students apply directly to the Council for a space. A seat, if available, will be allocated prior to the start of the academic year.

This Post-16 Transport Application Form MUST be completed in all cases and returned to school.transport@cumberland.gov.uk. Your email will be acknowledged confirming receipt.

The charge for a Post 16 spare seat for the 2025/2026 academic year is £655 per annum, payable in termly instalments:

  • autumn term – £258
  • spring term – £243
  • summer term – £154

The timeline of the process is detailed below:

  • Apply by Friday 18th July 2025
  • Applications must be made on the attached form and emailed to the Council’s Transport Team school.transport@cumberland.gov.uk.
  • Seats will be allocated in order of time and date of application
  • Parents will be contacted by 8th August to advise if a place is available; this will include an invoice for payment
  • Payment will be due by 22nd August 2025
  • A Travel Pass will be issued week commencing 27th August 2025 by first class post
  • If payment is not received by 22nd August, the seat will be allocated to the next student on the waiting list

The availability of a Post-16 seat is determined by the number of students with a statutory entitlement to transport, and there being sufficient unallocated seats on a contracted vehicle within the PSVAR regulations. Demand for spare seats often outstrips supply, but they are offered as a concession. A minority of students do qualify for a seat under the terms of the Council’s home to school transport policy, but this is limited to those from low-income families, or those with an EHCP where there is a stated transport need.

Information about the scheme is available on the Council’s website How to apply for the Spare Seat Scheme | Cumberland Council.

You may have already made applications for Post-16 Transport to William Howard School, as this was the previous method of application. Please note that you will be required to repeat this process on the Post-16 Transport Application Form and email your completed application to school.transport@cumberland.gov.uk

All young people continuing their education post-16 must reapply for travel support.

Free transport for students from qualifying ‘low income’ families will continue – apply via Cumberland Council. Free transport will continue to be available for qualifying students with learning difficulties and/or disabilities – apply via Cumberland Council.

If you have queries about post-16 transport, please contact transport@williamhoward.cumbria.sch.uk

Out of Catchment

If you live outside the catchment area, you will be sent details from us about applying for a place on the school transport routes that we provide. WHS currently organises transport from Carlisle to help families with their transport. Our 2025/26 routes are shown below.

Routes

We now run four routes through the following locations: WHS Transport Routes from September 2025

  • Aldi (London Rd) / Scotby / Durranhill / Lakeland Gate / Croft Rd / Linstock
  • Greystone Rd / Stanwix / Lowry Hill / Kingmoor / Harker / Houghton / Brunstock
  • Top of London Rd / Cumwhinton Rd / Parklands / Scotby
  • Aldi (London Rd) / Mally Close / Carleton / Cumwhinton / Cotehill / Wetheral

Places are available on a first come first served basis taking into consideration the bus stop requested – seats on our WHS routes are in no way guaranteed, you must have an alternative method of getting your child to school should you not be successful in gaining a seat.

Once allocated, your place will be reserved on your chosen route each new academic year, unless you tell us you no longer require transport. This is to ensure all current users have priority over students wishing to use the service for the first time.

Passes

Students must have a pass in order to travel on these routes. Random checks will be made throughout the year.

If a student needs a temporary pass (e.g. visiting a friend who uses one of these routes) or a replacement pass, you must contact the Main Office PRIOR to the day of travel. Temporary passes cost £2.50 one-way, or £5.00 return. Issuing of temporary passes is dependent on space being available.

If a student loses their pass, a replacement pass must be requested from transport@williamhoward.cumbria.sch.uk. These cost £5.

Please note: Transport is a payable service and your account for the academic year 2024-25 must be paid in full before Friday, 1st August 2025. Failure to do this will mean the school is unable to issue a new bus pass. 

Payment

The annual cost of transport for the academic year 2025-26 is £1050.

Payment Options (2025-26):

  • Direct Debit (school preferred option) – 12 monthly instalments from 1st September 2025 and every month thereafter – £87.50 per month.  (DD Mandate)
  • Termly InvoiceCharges are: Autumn Term £403.42; Spring Term £292.90; Summer Term £353.68.

For parents/carers that have opted to pay by invoice, these will be raised during the first week of each term and are due for payment within 30 days. Payments can be made via ParentPay, BACS Transfer, or by cheque (details will be shown on invoices).

Please contact the Finance Team on 016977 45700 if you have any issues making payment.

Please note that Year 11 and 13 students will receive a discount to reflect the period of service that will not be used, that is, between the end of the exam period and the end of the summer term. Periods of study leave remain chargeable in full.

Failure to pay for transport will mean the school may refuse transport. If you are experiencing financial difficulty, please contact the Finance Team to discuss your situation and agree a repayment plan on manageable terms.

Booking and Cancellation

If you wish to start using WHS Transport during the year please contact the Transport Team in the first instance via transport@williamhoward.cumbria.sch.uk or 016977 45700 to check whether there is availability on your preferred route.

Transport charges are calculated on full occupancy of a seat for the whole academic year. Reductions cannot be made for absence due to e.g. illness, school trips etc.

When you sign the booking form you agree that once a place is allocated you are responsible for paying the transport fees for the full academic year (or remainder of the academic year if taking up a place part-way through the year).

Places can only be cancelled in exceptional circumstances, for example, moving house. However, for Year 11 and Year 13 students, places can be cancelled once their exams are complete. Please advise the Finance Office of the date of their last exam when known.

If you do need to cancel the seat booking, you must contact the Finance Office in writing to the above address or email: transport@williamhoward.cumbria.sch.uk. Charges will accrue until we receive written notice of cancellation and the pass (this applies to Year 11 and Year 13 students as well).

By signing the original booking form, you have agreed to pay the transport costs either for the full year or until any request for cancellation is received. Should you need to cancel the place, a cancellation request should be sent in writing to the Admin Office email: transport@williamhoward.cumbria.sch.uk. Please note that transport costs are worked out on an annual basis, so cancellations during the year can only be made under exceptional circumstances.

There are currently waiting lists in operation for our transport services, therefore please be aware that your seat booking may be at risk of retraction if payment terms are not adhered to. In the event you cannot meet the agreed payment terms, it is essential that you make contact with the Finance team as soon as possible to discuss a payment plan finance@williamhoward.cumbria.sch.uk.

Introduction of New Transport System – Shuttle ID

We are introducing a new school transport system called Shuttle ID, designed to make our school bus service safer, more efficient, and easier to use for families and staff. We are hopeful that this will be up and running for September 2025.

What is Shuttle ID?

Shuttle ID is a modern, digital transport management system that allows students to travel on school buses using a contactless pass. It brings several benefits, including improved tracking, simple ticketing, and real-time updates for parents and guardians.

Key Features:

  • Smart Bus Passes – Each student will receive a digital pass to use when boarding the school bus. This will be generated through the Shuttle ID system and emailed directly to parents, so that they can then forward the ticket to their child to save to their smart phone. A physical pass can also be printed out by parents as a back-up if they wish.
  • Live Tracking – Parents can view real-time updates of their child’s bus location and arrival time.
  • Improved Safety – The system helps ensure students are accounted for during their journey. We believe this new system will make school transport more convenient and give you peace of mind knowing where your child is during their commute. If you have any questions or concerns, please don’t hesitate to get in touch. At the end of the school day, all routes will leave from the rear of the building.

Notification of changes to fares on Stagecoach buses in Cumbria from 16th July 2025: Stagecoach Cumbria School Letter July 2025

Northumberland County Council Transport

The link below will take you to the Northumberland County Council school transport home page, where you will find a wide variety of information (including their school transport policy which highlights the eligibility criteria for school transport), an application form for school transport and frequently asked questions. Northumberland County Council – School transport